LAST REVISION: [1-09-2020]
[Cryenx Labs(APPEASE IT SOLUTIONS PVT. LTD.)] is a property of Appease IT Solutions Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 403, Gulmohar Apt., Green Garden Estate, City Center, Gwalior, Madhya Pradesh - 474011. Correspondence /Current Office Address at L-148, 5TH Main, Sector 6, HSR Layout, Bangalore, Karnataka - 560102
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you order service or product or trial product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to [Cryenx Labs(APPEASE IT SOLUTIONS PVT. LTD.)]
Demographic information. We may collect demographic information about you, email, or any other information provided by your during the use of our website. We might collect this as a part of a survey or feedback also.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways
We collect information directly from you. We collect information directly from you when you register or contact us. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and other third party tools for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you. We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for newsletter or any other service on website.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS about your account or service related information.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email (firstname.lastname@example.org) It may take about 48 hours to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your Service Updates or purchases.
Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
L-148, 5th Main, Sector 6, HSR Layout, Bangalore, Karnataka - 560102
If you have any questions about this Policy or other privacy concerns, you can also email us at email@example.com
Updates to this policy